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High Risk Buyers
We have all heard about high risk sellers. However, none is talking about high risk buyers. Many sellers, like ourselves, are working on a low margin and those customers who abuse the system (file false bank disputes, return used or damaged merchandise, replace the product they have purchased and otherwise "cheating the system") are really hurting those businesses, so we have decided that it would only be fair to share such information with fellow sellers and we are hoping this public exposure will prevent such buyers from repeating their behavior in the future.
Customer:
Olena Denysyuk, NJ
Explanation:
Customer placed an order twice and returned the product twice. The second time, to avoid paying the shipping and restocking fees as per our return policy, customer filed a claim with her credit card company, stating the product was defective, which was not true. We consider such behavior system abuse and will avoid dealing with such customer in the future.